Welfare Officer

The ESRF (European Synchrotron Radiation Facility) is seeking a dedicated Welfare Officer on a fixed-term contract.

As such,your main responsibilities would be the following:

• Provide a confidential and supportive environment to listen, inform, advise, and assist employees facing personal or professional difficulties.
• Support employees experiencing administrative or legal issues outside the scope of the HR teams (e.g. visa renewals), and refer them to relevant professionals or institutions (such as doctors, legal advisors, social workers, schools, etc.) when appropriate.
• Play an active role in the coordination and implementation of measures supporting staff with disabilities, including follow-up, recognition processes, workplace adjustments, communication actions, collaboration with HR teams, and liaising with external organisations.
• Advise staff and/or supervisors in situations of work-related difficulties or conflicts, with special attention to potential cases of harassment, in collaboration with the Director of Administration and/or to the Head of Human Resources Management Service or with the appropriate service.
• Provide ongoing support to employees on long-term sick leave, following work accidents, or suffering from occupational diseases, in coordination with the medical service and the internal support group ("Groupe d’Écoute et d’Accompagnement").
• Assist family members in the event of an employee’s death, handling necessary administrative procedures and coordinating contractual benefits with the Human Resources teams.
• Report regularly on welfare activities to the Director of Administration, while strictly respecting the confidential nature of the role.