FAQ

How do I send my application ?

To send your application, you must apply for a job offer or do a spontaneous application.
Select the offer of your choice in the list and click on "apply" at the bottom of the presentation of the job offer.

Fill out the necessary elements in the application form and click on "send the application".
Your CV and profile will be registered during this operation.

If no offer corresponds to your research, you can also do a spontaneous application. In that case click on send a "spontaneous application" in the menu and follow the same procedure.

How do I know if my application has been received ?

When you apply for a job offer, you receive an acknowledgement of receipt. Your inbox might have considered the acknowledgement as spam.

We recommend that you check in the spam folder of your inbox.
To see the history of your applications, connect to your personal profile and click on "Your CV / Application history" on our website.

How do I change my CV ?

To change your CV log on to "Your CV / Personal account" on our recruitment website with the email address and password you chose when you inscribed.

I can’t access my personal profile

Make sure you made no mistake while typing your login and password.
If you still can’t log in, there may be no account in our data base linked to the mail address:

• Either you used another email address to create your account
• Or you deleted your account

In this case we suggest you restart the procedure by applying for a job offer.

We also suggest you try using a different browser (Mozilla Firefox or Google Chrome instead of Internet Explorer for example) and emptying your temporary files such as your caches and cookies (tools / options).
You can also try using a different computer.

Do not hesitate to contact us if the problem persists.

I have lost my password

If you have lost you password, log on to "Your CV / Personal profile" fill in your password and click on "Password forgotten".

You will then receive an email containing a link to change your password.

I can’t attach my CV and/or my application letter

We suggest you make sure that your document is saved in a format accepted by the solution : .doc,.docx,.eml,.gif,.jpg,.txt,.pdf,.png,.rtf and that it’s size doesn’t exceed 1024 Kb.

You can also empty your cookies/temporary files that may alter the quality of the navigation on internet (menu bar of the browser, tools, options).

I can’t apply on the website

We can’t receive applications by email. We suggest you try the following solutions :

• Make sure that you have filled in all the required fields (fields followed by an asterisk).
• Make sure your CV is saved in the right format and does not exceed 1024 Kb.
• Empty your cookies/temporary files that can alter the internet browsing quality (menu bar of the browser, tools, options).
• Prefer the browser Mozilla Firefox that is more reliable.

Don’t hesitate to contact us if you still can’t apply, and tell us what warning message appears.

Exchanges security

All data exchanges between https://esrf.gestmax.eu website and your browser are secured by the TLS 1.2 mode, with a level of data encryption of 256 bits.

Contact the technical support

If you encounter a technical problem with our site: Contact the technical support