Administrative Assistant in the Business Development Office

Within the Business Development Office (BDO) of the ESRF, you will contribute to our dynamic commercial programme. Working in close collaboration with a fellow administrative assistant, you will support the team in a variety of tasks.

Your main responsibilities will include:

• Handling the full administrative workflow for commercial beam time, services, and equipment sales – from initial client contact and quotation to invoicing.
• Serving as the primary administrative contact for commercial clients, responding to queries and ensuring smooth interactions and access to ESRF facilities.
• Monitoring and maintaining client legal documentation and commercial licence agreements.
• Acting as the BDO’s main point of contact and lead administrator for the customer relationship management (CRM) system.
• Updating and maintaining documentation related to commercial processes.
• Compiling and preparing industrial statistics and reports as required.
• Supporting marketing activities, including the organisation of client visits, workshops, and events at the ESRF site.